What is the primary role of an 'insurance adjuster'?

The primary role of an insurance adjuster is to investigate and resolve insurance claims. This involves assessing the details surrounding a claim, gathering and analyzing evidence, interviewing relevant parties, and determining the validity of the claim based on the policy’s terms and conditions. The adjuster plays a critical role in ensuring that claims are handled fairly and promptly, helping to maintain the integrity of the insurance process.

In this context, while selling insurance policies is a function associated with insurance agents, it is not the responsibility of an adjuster. Similarly, providing customer service to policyholders is an important aspect of the insurance industry, but it typically falls within the purview of customer service representatives rather than adjusters. Managing the company's financial risk is more closely aligned with roles in actuarial science or risk management, not the day-to-day claim handling that adjusters focus on. This clarity highlights the specialized function that adjusters serve within the insurance industry.